FAQ

1. Where do you ship?
We currently ship only within the USA. Enjoy free shipping on all orders within the United States.

2. How long does handling take?
All orders are processed within 1–2 business days.

3. What is the delivery time?
Delivery usually takes 4–10 business days across the USA, depending on your location.

4. Do you offer free shipping?
Yes! We offer free shipping for all orders within the USA.

5. Can I return or exchange my order?
Yes, we have a flexible return policy. If you are not satisfied with your purchase, you can return or exchange your items. Please check our Return & Refund Policy for detailed instructions.

6. How can I contact Calestra?
You can reach us via email at info@calestra.us during our business hours: 09:00 AM – 05:00 PM (Monday to Friday).

7. Is my payment secure?
Absolutely! All payments are processed securely using trusted payment gateways to ensure your information is safe.

8. What makes Calestra different?
Calestra offers premium quality, versatile fashion, a customer-first experience, and a commitment to ethical and sustainable practices—all while delivering products that empower confidence and style.